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Privacy Policy

If you are a California resident, please refer to our California Consumer Privacy Act Notice at Collection.

We operate as an online retail store and information hub, specializing in the creation of custom handmade portraits painted from your photos, along with related products and services. We also curate, publish, and display biographical content (collectively referred to as the “Services”). Committed to protecting your privacy rights, we provide this Privacy Policy to outline our practices concerning the information we may collect or access when you use our website, https://portraithy.com/, its subdomains, or the Services (together referred to as the “Platform”), and to inform you of your rights.

This Privacy Policy, together with our Cookies Policy and, where applicable, our California Consumer Privacy Act Notice at Collection, constitutes an integral part of our Terms and Conditions of Use and should be read in conjunction with them.

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (as amended and supplemented, the “Data Protection Laws”), Portraithy Art is the “Controller” of the personal information collected through the Website.

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY BEFORE ACCESSING AND USING OUR PLATFORM. BY ACCESSING OR USING OUR PLATFORM, YOU AGREE TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OUTLINED HERE, PLEASE REFRAIN FROM ACCESSING OR USING THE PLATFORM. PLEASE NOTE – YOU ARE NOT LEGALLY OBLIGATED TO PROVIDE US WITH ANY PERSONAL INFORMATION.

1. CATEGORIES OF INFORMATION WE COLLECT

Non-Personal Information: Non-personal information refers to data that cannot be used to identify you as an individual. This type of information may be collected automatically as you interact with our Platform or may be provided to us without identifying you personally. It generally consists of technical data and aggregated usage statistics that are not linked to any specific person. Examples include details about your operating system and browser, screen resolution, how long you use our Platform, clickstream data, keyboard type and language settings, or general geolocation data.

Personal Information: Personal information is data that can identify you as an individual or, when combined with other information we have, could potentially identify you. This includes data that may be private or sensitive in nature, related to an identified or identifiable person. Identification may also involve associating you with a persistent identifier, such as your name, an ID number, or a unique cookie identifier. It’s important to note that personal information does not include data that has been anonymized or aggregated to the point where it can no longer be used to identify a specific individual.

2. HOW WE COLLECT YOUR INFORMATION

We collect personal information from you when you use or interact with our Platform, including:

PLEASE NOTE THAT ANY INFORMATION YOU POST OR DISCLOSE USING HASHTAGS WILL BECOME PUBLIC AND MAY BE AVAILABLE TO OTHER USERS AND THE GENERAL PUBLIC.

We also use cookies and additional tracking technologies such as, web beacons, pixels, unique identifiers, and similar technologies which allow us to collect information about the pages and screens you view, the links you click, and other actions you take when using our Platform, within our advertising or email content, as further detailed in Section 5. For more information about our use of these technologies, and how to control them, see our Cookies Policy. If you give us personal information about someone else, you must do so only with that person’s express authorization. 

The Website uses Google Analytics 4 as primary analytics tool. For more information you can see Google’s Privacy & Terms

3. PURPOSES FOR COLLECTING AND PROCESSING YOUR INFORMATION

We gather, process, and utilize your information for the purposes outlined in this Privacy Policy, based on one or more of the following legal grounds:

In addition, we may access and use your information for the following internal or business purposes:

When we share personal information for a business purpose, we enter into a contract that specifies the purpose and requires the recipient to keep that personal information confidential and to use it only for the purposes outlined in the contract.

4. WHERE DO WE PROCESS AND STORE USER INFORMATION?

All personal information we collect from our users is securely stored in cloud environments managed by third-party providers located in the United States. This information is maintained and processed by us, as well as by our authorized affiliates and service providers, who may be located in various regions worldwide, including the United States and Ukraine. By providing your information, you explicitly consent to the storage and transfer of your data as outlined in this Privacy Policy, including transfers outside the jurisdiction where the information was initially collected.

5. SHARING YOUR INFORMATION

We may share your personal information with third parties or grant them access under the following circumstances:

Please refer to our Cookies Policy and Privacy Preferences Center for information on how you can opt-in or opt-out of sharing information with certain third-party service providers. Any processing of your personal information by such third parties will be governed by your acceptance of their terms of use and privacy policies as specified on their respective platforms.

6. RETENTION OF YOUR INFORMATION

The duration for which we retain your personal information depends on the purposes for which it was collected and the requirements of applicable laws or regulations. We will only keep your information for as long as necessary to provide you with our Services, comply with legal obligations, or as required to protect our interests in case of any claims within the applicable statute of limitations. For instance, if you place an order through our Website, we will retain your personal information and order details for the time needed to comply with tax laws and for the period during which legal proceedings could be initiated by either party concerning your order.

7. YOUR RIGHTS

You have the ability to make decisions regarding the collection and use of your personal information. You can manage the personal information we have collected by contacting us via email at  info@portraithy.com  or by filling out our online form. For example, you may request to (i) access the personal information we’ve collected about you, (ii) update or correct your personal information, (iii) stop us from using your personal information to contact you, or (iv) delete the personal information we have on record for you. We are committed to responding to your request within 30 days of receiving it.

In certain situations, your ability to access or control your personal information may be limited by applicable law. If this occurs, we will inform you accordingly. The extent to which you can access or control your personal information may also depend on the specific Services you use. For instance, if you request the deletion of your personal information but have made a purchase through our Platform, we may be required to retain certain data.

We will keep your information for as long as necessary to fulfill the purposes for which it was collected, or as required to provide you with our Services. Additionally, we will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

 8. DIRECT MARKETING

By providing us with your email address or any other contact information (including through any form on our Website), you consent to us contacting you with information about our products and services that may be of interest to you, as well as sending you other marketing materials. If at any time you wish to withdraw your consent, you can do so by sending us a written notice via email at info@portraithy.com or by clicking the “Unsubscribe” link included in any promotional communications you receive from us.

Please note that we may also reach out to you with important information related to your use of our Services. For example, we may notify you about changes or updates to our Services, payment issues, order status, service maintenance, and more. These service-related messages are essential, and you will not have the option to opt out of receiving them.

9. MINORS

To use our Platform, you must be at least sixteen (16) years old. We do not intentionally collect personal information from individuals under the age of sixteen (16) and do not wish to do so. If you are between the ages of 16 and 18, you must review this Privacy Policy with your parent or guardian before accessing or using our Platform to ensure that both you and your parent or guardian understand and agree to its terms.

Any purchase of products through our Platform intended for a child under sixteen (16) years of age must be made by their legal guardian, without providing us with any personal information about the child.

We reserve the right to request proof of age at any point to ensure that users under sixteen (16) are complying with these terms. If we discover that we have inadvertently collected personal information from a child under sixteen (16) in violation of these terms, we will take immediate steps to prevent further access to the Platform and delete the information as soon as possible. If you believe we may have such information, please contact us at  info@portraithy.com.

10. INFORMATION SECURITY

We are committed to safeguarding the security of our Platform and the personal information you provide. We implement a range of technical, organizational, and security measures to protect your data and prevent unauthorized access or misuse.

Regardless of where our users are located, we maintain all user-supplied data in secure environments managed by third-party providers who: (i) have assured us of the safeguards they have in place to protect your privacy rights, including compliance with the EU Standard Contractual Clauses where applicable; or (ii) process and store information on our behalf in jurisdictions deemed to provide an adequate level of protection by the EU Commission.

To further secure your information, we use Secure Socket Layer (SSL) technology, which creates an encrypted link between our web server and your browser, ensuring that your data remains protected and private during transmission.

However, despite our best efforts and the security measures we employ, we cannot guarantee the absolute protection and security of any personal information.

Our Website may include links to, or allow you to interact with, third-party websites, mobile applications, and services that are not owned or controlled by us (collectively referred to as “Third-Party Services”). We are not responsible for the privacy practices or content of these Third-Party Services. Please be aware that these Third-Party Services may collect personal information from you. We strongly recommend that you review the terms and conditions, as well as the privacy policies, of any Third-Party Services you choose to use or interact with.

12. REVISIONS TO THIS PRIVACY POLICY

We periodically review and update this Privacy Policy to reflect changes in our operations, practices, and to ensure it aligns with evolving laws, technologies, and business environments. Any updates will take effect from the date of the most recent revision, which will be noted when changes are posted online. By continuing to access or use our Services after these changes are made, you are agreeing to the updated terms. If you do not agree with the revised terms, you should discontinue use of our Services. Your personal information will always be managed according to the most current version of this Privacy Policy.

13. GET IN TOUCH

If you need to reach us or have any questions, concerns, requests, or complaints related to privacy, please feel free to contact us at:

Portraithy Art
12 S Hanover St, Baltimore, MD 21230
Baltimore, MD 21230
United States

Production Facility (Branch)
PortraithyArt
Budivelnykiv st. 20A, apt. 39A
Dnipro, Dnipropetrovsk Oblast 49000
Ukraine

Website: https://portraithy.com/

E-mail: info@portraithy.com